Frequently Asked Questions
- How Do I Change Incorrect Stats After A Game Has Ended?
- Once the Team Set Up is complete, can I make changes to starters?
- Can I set up the game in the day/s before a scheduled game?
- If we have a double header and we are unable to finalise the first game due to several edits required, can we move on to next game and come back to finalise later?
- How can we access and use Synergy Stats for a practice match or other competition?
- Is Synergy Stats aligned with the FIBA Statistics Manual?
- I am registered with the Statisticians Network. Will I still be able to link the games I do to my account?
- The game message and score status features of FIBA LiveStats are not available in Synergy Stats. How is this information recorded?
- Why are only the boxscore and scoresheet reports available?
- What do I do if the screen goes blank/black?
- I accidentally closed the web browser during a live game. What do I do?
- The scheduled game I am attending does not appear on the fixtures list after logging in. What do I do?
- Our association has teams involved in both our State League and NBL1. Can I access games for all teams from a single username?
- What do I do if I have not received or forget my username or password?
- I have an Apple Mac computer, will Synergy Stats work on this?
- Can I bookmark the app or open from my desktop?
- How do I download Synergy Stats App?
- Why are we no longer using FIBA LiveStats?