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  1. Keemotion Support Center
  2. Synergy Stats
  3. Frequently Asked Questions

Frequently Asked Questions

  • How Do I Change Incorrect Stats After A Game Has Ended?
  • Once the Team Set Up is complete, can I make changes to starters?
  • Can I set up the game in the day/s before a scheduled game?
  • If we have a double header and we are unable to finalise the first game due to several edits required, can we move on to next game and come back to finalise later?
  • How can we access and use Synergy Stats for a practice match or other competition?
  • Is Synergy Stats aligned with the FIBA Statistics Manual?
  • I am registered with the Statisticians Network. Will I still be able to link the games I do to my account?
  • The game message and score status features of FIBA LiveStats are not available in Synergy Stats. How is this information recorded?
  • Why are only the boxscore and scoresheet reports available?
  • What do I do if the screen goes blank/black?
  • I accidentally closed the web browser during a live game. What do I do?
  • The scheduled game I am attending does not appear on the fixtures list after logging in. What do I do?
  • Our association has teams involved in both our State League and NBL1. Can I access games for all teams from a single username?
  • What do I do if I have not received or forget my username or password?
  • I have an Apple Mac computer, will Synergy Stats work on this?
  • Can I bookmark the app or open from my desktop?
  • How do I download Synergy Stats App?
  • Why are we no longer using FIBA LiveStats?
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